Top 10 Reasons To Buy From BDS Tactical Gear
1. 1. U.S Veteran owned and operated business.
2. 2. All BDS Tactical Gear products are built
entirely in Oceanside, CA.
3. 3. BDS Tactical Gear utilizes Berry Compliant
(American made) parts and materials.
4. 4. All BDS Tactical Gear is built to order FOR
5. 5. Our V-Ops line of chest rigs, plate carriers and
assault vests allow YOU the ability
to design a rig exactly how you want it.
6. 6. BDS Tactical Gear offers Urgent Rush production
for those who absolutely have to deploy
their gear quickly.
7. 7. ALL BDS Tactical Gear is sold with a Lifetime
8. 8. BDS Tactical Gear is available from us, through our
distributors, our authorized dealers and
at Army, Air Force and Marine bases world
9. 9. We utilize The USPS, Fedex and UPS as shipment
options so you are assured your package
will arrive safely to your door step no
matter where you live!
10. 10. BDS Tactical Gear does not share any information
it collects with ANYONE. Your information is
safe and secure with us!
Frequently Asked Questions
Accuracy: We try very hard to keep the information on this website as accurate and up to date as possible. However, errors may occur that may sometimes result in inaccurate information being displayed. This includes, but is not limited to, errors in stock status, product description, price, images, sizing information and availability. This website is meant to serve as a useful guide and e-commerce tool, but BDS Tactical is not responsible for any errors or discrepancies.
Q: Do you offer volume pricing?
Yes. Depending on the item and quantity, we offer very competitive volume pricing. Please contact us with the items and quantities you are interested in, and we will be happy to give you a quote.
Q: I can't find what I'm looking for.
We try to keep our catalog current and are adding new items to our store all the time. If you are unable to find what you are looking for, email us and let us know what you're looking for and we will let you know if we have it, or if we can point you in the right direction.
Q: Can I use a coupon code when calling in an order? Unfortunately coupon codes are only accepted on orders that you place directly through the website. They are not able to be taken over the phone or applied to a previously placed order.
Q: How fast will I get my merchandise?
BDS Tactical builds all of our equipment to order here in Oceanside, CA. Your order will be placed into our production queue to be passed through our production process and handmade by men and women who take pride in their work and our equipment. Depending on the production schedule and material management, production times are ESTIMATES ONLY. These dates can change based on our production schedule and material management issues, standard production may take up to 8 weeks. Slings and belts can take as much as 4 weeks, and pouches as much as 6 weeks. As always, feel free to call us to inquire about your order''s status, and let us know if a new deployment date or change of address will affect your ability to receive your equipment as ordered. Please be aware that government orders CAN impact the production time of standard and civilian orders. We are happy to work with deploying servicemen and women to get them the gear they need, please notify us at the time of order placement if there is a hard deadline that must be met and we will do our very best to meet it.
Q: How long do I have to contact you about an undelivered package? BDS Tactical will make every effort to work with you to track/trace packages that have been mis-routed or lost by a carrier. Unfortunately, the USPS limits access to their database after an extended period of time. We require that you contact us to initiate a track/trace within 60 days of a tracking number being provided to you. If we are not contacted within this time period, we may be unable to assist you. BDS Tactical is not responsible for lost or stolen packages or their contents. If an item is lost or stolen we will do everything in our power to assist you. USPS Priority Mail packages have a maximum of $50 insurance placed on them unless additional insurance is paid for at checkout.
Our standard shipping method is USPS Priority and will take 4-6 business days to arrive once shipped. Orders sometimes take 2-3 Business days for proccessing.
If you require any special (priority, overnight, etc.) shipping contact us immediately after you place your order and we will accommodate your request by providing you with a quote for any increased shipping cost and obtain your approval prior to proceeding.
Q: Am I able to mail in payment?
Yes but your order will not be shipped until payment (money order or bank draft only, no personal checks) has been received and processed. Please email us to place your order so that we may be able to give you an order number to be noted on your payment.
Q: Are all items exactly as shown in the photographs on the website?
Unfortunately due to material management/ supply issues there will be substitutions made at our discretion. The function and form will never be adjusted without changes being made to the website, BUT the color of webbing and hardware on items may change occasionally. This is an unfortunate fact when using American Made parts and materials!
Q: What if I buy something and it does not fit or I am not satisfied
Returns are easy. Just contact us within 7 days of receipt of your shipment (including gifts) and you may return the item for a refund. The returned items must be in new condition with original packaging and accessories. We will exchange items that are the wrong size or defective/damaged. V-Ops items cannot be returned due to the custom nature of their production process.
We will notify you via email of your refund once we have received and processed the returned item. You can expect a refund within 5 to 10 business days of our receiving your return. Please note that we refund shipping costs only if the return is a result of our error.
Unfortunately we are unable to accept returns from wholesale customers. ALL wholesale/bulk orders (3 or more of an individual item) orders are FINAL SALE and cannot be returned.
NOTE: There is a 20% restocking fee on returns, exchanges or cancellations. V-OPS items are NON RETURNABLE due to the custom nature of their production. If an order has entered in to our production process and is beyond the original processing stage, a 20% administrative fee will be deducted from cancelled orders. This fee covers our time to process and include the order in our production schedule. If your order has entered the third phase of production and/or materials have been cut for your order CANCELLATIONS ARE NOT POSSIBLE.
Packing and Sending Your Return
Simply indicate the reason for your return, include the packing slip and wrap the package securely. For your protection, we recommend that you use UPS or Insured Parcel Post for shipment.
If you do not have your packing slip, please indicate the order number or the e-mail address and name of the person who made the purchase, along with the reason for your return and send the package to the following address:
1405 S. Coast Highway
Oceanside, CA 92054